How to Care For Your MaxBlaster
The key to long-lasting performance is keeping the inside of your machine clean, dry, and free of dust or debris. Always set it up where it can breathe the cleanest, driest air possible, and avoid running it on the floor. Instead, place it higher in the room where there is a better supply of oxygen, since ozone naturally settles downward during treatment. After each use, make sure the machine is completely dry before putting it back into the storage bag. For premier maintenance, we recommend blowing compressed air through the unit before and after use to clear away any dust or debris that may have settled on the plate pack.
How to Diagnose Your MaxBlaster
When operating correctly, your MaxBlaster should produce consistent glowing rows of corona discharge from the plate pack. The easiest way to test this is by bringing the machine into a very dark room and briefly looking into the outlet end (be careful not to breathe in too much ozone during this step). If you see an uneven spark or arcing from just one of the plates, the simplest fix is to replace the plate pack. If the machine shows no power at all, the issue may be as simple as a disconnected wire near the fuse holder on the inlet end. For further guidance, fill out the service form at the bottom of this page and we’ll walk you through the next steps.
How to Replace the Plate Pack
Replacement plate packs can be purchased directly from our website shop and self-installed, or you can ship your machine to us for full service. To replace the plate pack yourself, begin by removing the end piece on the inlet (filter) end, then take out the two bolts holding the generator pack in place and gently slide it out of the machine. Disconnect the plate pack from the two wire nuts connected to the transformer, then install the new plate pack by reversing the steps. Be careful to position the wire nuts so they do not touch other wires or components, as they can become hot during operation. Finally, double-check that the plates and steel mesh are perfectly aligned — left to right, forward and back — since proper alignment is essential for the machine to function correctly.
How to Ship Your MaxBlaster to Us
If you’d prefer to have us service your machine, you can send it to our full service department in Ohio. To begin, submit the service request form at the bottom of this page. We’ll provide you with the shipping address and detailed instructions. When shipping your unit, please include a letter with your contact information, return shipping address, and a clear description of your service request. You may use any carrier you like (UPS, FedEx, or USPS). Our turnaround times are fast, and we’ll keep you updated every step of the way.
How to Upgrade Your MaxBlaster
If you’re ready to swap into a new machine, we offer a trade-in credit based on the age and condition of your current unit. Depending on the model you choose, you can receive anywhere from $50 to $250 toward the purchase of a new MaxBlaster. Many companies that rely on our machines in tough environments—such as disaster restoration—use this program to ensure they always have the most powerful, reliable equipment on hand. To get started, simply fill out the service request form at the bottom of this page.
